THE JOB OUTLINE:

This job outline is not necessarily an exhaustive list of all the duties of the position and GCL reserves the right to change the specific duties of the position in order to meet the business needs. Please contact the reporting manager in this document for further information.

POSITION:

Technical Support Manager LOCATION: Europe/Latin America/South Aisa

REPORTS TO: Regional GM and Technical support GM SUBORDINATES: NONE

KEY CONTACTS: Customers, Sales, Third party institution, Technical, Certificate, Lab, etc.

MAIN PURPOSE AND KEY RESPONSIBILITIES:

• Responsible for pre-sales technical support activities.
• Responsible for regional customer techncial workshop, product promotion, roadmap presentation, etc.
• Responsible for regional techncial documentation standardization, exhibition & marketing activities technical support, etc.
• Responsible for regional customer product demand research, competitor product information collection & collation, certification requirements collection & coordination, etc.
• Responsible for regular product technical training for regional sales teams.

Key Result Areas and Characteristics:

• Excellent business ethics and integrity
• Result Driven, Active
• Strong negotiating and communication skills

RELEVANT EXPERIENCE AND QUALIFICATIONS:

EDUCATION: Bachelor degree or above in Electrical, Engineer, Material or related areas

LANGUAGE: Fluent speaking, writing and communication skills of English as minimum

For Latin America market, Portugal or Spanish is must

KNOWLEAGE: Proficient at Microsoft office work, Power point, familiar on PV syst. Simulation is preferred

EXPERIENCES: 3+ years of product technology experience in the photovoltaic industry

OTHER: Willing to travel often is preferred

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Job description

Develop and complete local marketing activities through daily communication with local business, technical and customer service departments in the jurisdiction. Including but not limited to business activities (webinar & seminar), local customer word-of-mouth and project case related publicity collection, local industry media and association channels development and maintenance, as well as the cooperate with Group's major exhibitions.

Responsibilities and Tasks:

1.Job Description: Marketing activity planning

Task: (1) Developed various online and onsite activity planning schemes in the region according to the actual needs of the territorial business

(2) Responsible for daily reporting and final implementation of market

2.Job Description: Organization resource development

Task: (1) Responsible for developing and maintaining local vertical media resources, and maintaining deep cooperation;

(2) Responsible for developing and maintaining the resources of local industry organizations, and providing business opportunities to the business side.

3.Job Description: Case materials collection

Task: (1) Responsible for the collection of case materials in the process of business development, and send back data according to the requirements of the group

(2) Responsible for the collection of local project cases and send back pictures and video materials as required by the group.

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Responsibilities

• Spearhead business development initiatives that is consistent with the company’s overall strategy;
• Administrative and financial management of the company;
• Leads and manage multiple client relationships, serving as the primary and high level contact to articulate our company view on strategy and business philosophies;
• Sells in new project ideas to client that aligns with their business, customer and brand goals;
• Sales forecast report and preparation of annual budgets;
• Impact the profitability of the company through ensuring strategic and tactical management decision and new business development results;
• Be the driving force in the development of the work ethic, culture and values of the sales and business development group. Through personal example, establish the style and approach which will characterize the company’s dealings with marketplace.

What we offer you

• A role in a growing and very successful international organization
• A role in which you can show your expertise, knowhow and entrepreneurship
• Freedom for development and creativity
• Competitive salary package as well as a performance driven package
• An international work environment
• Training and development opportunities

Requirements

• Strong operational experience: 8+ years of work experience as a senior management role or similar capacities for business development;
• Solid working knowledge of budgeting, sales, business development, and strategic planning;
• Solid knowledge of solar market, government policies, and solar project development cycle, project permitting process;
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
• Skills should include organizational development, personnel management, budget and resource development, and strategic planning; demonstrated success developing and monitoring systems to manage both operational and programmatic work that involve high levels of collaboration;
• Excellent interpersonal, communications, public speaking, and presentation skills;
• Minimum of a BA, ideally with an MBA degree;
• Role could be home-based

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